Tips: Solution to the problem www.bberror.com/bb10-0015 - For the problem of damage is usually not detected by the computer or BlackBerry links as one of the tools of her BlackBerry. Then if the user BlackBerry 10 can do the repairs yourself ?The answer is YES , allows the user to do the repairs yourself , how? By using the BlackBerry BlackBerry Tool Link . Indeed, when damaged , the device is not detected by the computer let alone by the BlackBerry link , because this damage occurs when the communication between the device and the computer is interrupted . So now we can not check the software let alone perform the software update via BlackBerry Link.
But there is another tool in the BlackBerry links besides upgrading software, namely the "Reload " or refilling BlackBerry OS 10 which then content returned to the factory settings . Devices connected to the computer is actually happening , but not normal so that the computer will force to control the device by filling it with the OS again.
The reload process can occur if there is no connection that is a hardware problem, if USB is damaged, or data cable is not connected . If there is no connection problem reloading process should be able to walk , although the process is not necessarily 100 % successful , but based on the experience that this method is successful and reload this method is based on the solution of the Blackberry.
Based on the official BlackBerry documentation , that this solution can be used for all models of BlackBerry 10 with a minimum OS 10.2.0 .
But there is another tool in the BlackBerry links besides upgrading software, namely the "Reload " or refilling BlackBerry OS 10 which then content returned to the factory settings . Devices connected to the computer is actually happening , but not normal so that the computer will force to control the device by filling it with the OS again.
The reload process can occur if there is no connection that is a hardware problem, if USB is damaged, or data cable is not connected . If there is no connection problem reloading process should be able to walk , although the process is not necessarily 100 % successful , but based on the experience that this method is successful and reload this method is based on the solution of the Blackberry.
Based on the official BlackBerry documentation , that this solution can be used for all models of BlackBerry 10 with a minimum OS 10.2.0 .